Hamza Wardrobe Return Policy
At Hamza Wardrobe, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a straightforward return policy to ensure your peace of mind.
14-Day Return Period
You have 14 days from the date of delivery to return any item purchased from Hamza Wardrobe for a full refund or exchange. To be eligible for a return, your item must be unused, in its original condition, and with all tags attached.
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team at [email protected] within 14 days of receiving your order.
- Provide your order number and the reason for your return.
- Our team will provide you with instructions on how to return your item.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item sent or defective product).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
Exchanges
If you wish to exchange an item for a different size or color, please contact us to arrange the exchange. Exchanges are subject to availability.
Contact Us
If you have any questions about our return policy, feel free to contact us at:
Email: [email protected]
Phone: +971561648437